Choose a service above, then select Order service to review the order here. This preview demonstrates the ordering process without accepting payment or creating a repair booking. In the proposed live service, your confirmation email would include your order reference and shipping destination.

Use a box with internal dimensions of 16 L × 14 W × 8 H in, with at least 2 inches of suitable cushioning on every side. Check the fit of your exact console before sealing. Use the packing guide for cushioning, labeling, and the final checks before shipping. The actual console and padding must fit comfortably.

Usually 1–5 business days after your console arrives, excluding transit. Parts availability or additional work can cause delays. Within 24 hours of receiving your console, we email your scheduled repair date.

Yes. Listed repair prices include return shipping. You arrange and pay for shipping your console to us in Washington State.

Listed repairs include a 90-day warranty on repair parts and labor. Diagnostic services are not completed repairs. Coverage for custom repairs varies. Abuse, liquid damage, dropped devices, and insect infestations are excluded. Outside the warranty period, we may extend coverage or offer a discounted repair at our discretion.

For a purchased repair, ShaneFix refunds the repair charge minus a $39 diagnostic bench fee. The console can be returned or recycled locally. A separately purchased diagnosis is non-refundable.

Use Not sure which repair to choose? above for an unlisted issue. For any console changed from factory condition, use Custom Quote (Modified Consoles) so eligibility and pricing can be reviewed. Save-data transfers and work on insect-infested consoles are not offered.

Watch Shane’s repairs and find DIY repair resources on our YouTube channel and social accounts.